Privacy Policy
Effective Date: July 29, 2026
Welcome to Organic Laboratories Ltd., a proud concern of Universe Group. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.
Information We Collect
We may collect the following types of information:
Personal Information
- Full Name
- Phone Number
- Email Address
- Billing & Shipping Address
- Company Name (if applicable)
Order Information
- Products Purchased
- Order History
- Payment Information (processed securely by third-party payment providers)
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Improve our products and services
- Send order confirmations and delivery updates
- Respond to inquiries and feedback
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Improve website performance and user experience
Cookies
Our website uses cookies to:
- Remember your preferences
- Improve website functionality
- Analyze website traffic
- Enhance your shopping experience
You can disable cookies through your browser settings; however, some website features may not function properly.
Information Sharing
We do not sell, rent, or trade your personal information.
We may share your information only with:
- Delivery and courier partners
- Payment gateway providers
- IT and website service providers
- Government authorities when required by law
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Although we strive to protect your data, no method of internet transmission or electronic storage is 100% secure.
Third-Party Services
Our website may contain links to third-party websites or use third-party services such as payment gateways, analytics tools, or social media platforms. We are not responsible for the privacy practices of those third parties.
Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your data (where applicable)
- Withdraw consent for marketing communications
- Contact us regarding any privacy concerns
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
Organic Laboratories Ltd. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
Organic Laboratories Ltd.
A Concern of Universe Group
Address:
Orchid Plaza, Level #4, Plot #2, Road #28 (Old), Road #15 (New), Dhanmondi, Dhaka-1209, Bangladesh.
Phone:
+880 1799-993546
Email:
info@organiclab.com.bd
By using this website, you acknowledge that you have read and agree to this Privacy Policy.
